Managing Your Avada Subscription
Last Update: October 20, 2026
There are a range of tools on My Avada for managing your Avada Subscriptions. On the My Avada Dashboard, just head to Avada One > Subscriptions. To see general infomation about Avada subscriptions, visit https://my.avada.com/subscriptions or see the Avada Subscriptions FAQ.
Change Your Plan
You can change your Avada plan at any time, and the charges will be applied on a Pro Rata basis. There is a big blue Change Plan button at the top right of your subscription.
View Sites
Under Avada One > Sites, you can manage the sites connected to you subscription. Please see the Managing Your Avada Sites doc for more information about what you can do here.
Update Billing
You can easily update your billing details for the subscription via the Update Billing link on the Subscriptions page. Just click on that, and a dialog appears where you can enter the new card details.
AI Credit balance
If you have an Avada Pro subscription, it includes 5,000 AI credits per month, across the subscription. You will see the AI Credits section at the bottom of the dialog, and here, you can check your Credit Balance at any time.
Booster Pack
If you require extra credits, you can also purchase the AI Booster Package. For a one off purchase of $89, you recieve 60,000 extra credits added to your subscription, which expire after a year.
View transactions
To see any of your transactions with Avada, you can just click on Transactions at the top right
Request Refund
You can request a refund via the Request Refunds link at the top of the Subscription page. This takes you to a form, where you can fill out your refund request.
