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Avada Design Elements

FAQ

With the FAQ Element, you can quickly and easily create a list of FAQs for your visitors. FAQs can be used on any page or post.

Avada FAQ Element Featured Image
Horizontal Ruler

Flexible Styling Options

Quickly and easily create a list of FAQ’s for your visitors. FAQ’s are organized as a post type that supports categories and are displayed using a Avada Builder Element which can be used on any page or post.

Filter Control

If your website has a large number of complex Frequently asked questions and answers, use filters to organize them.

Loaded With Customization Options

The Avada FAQ Element has a ton of options that will make it easy for you to set up, style and display frequently asked questions and answers for your branded website.

Avada FAQ Element Showcase

Below, you will find live examples of the FAQ Element in action. Examples can include the individual option values set for that display; however, in some instances, not all Element variations can be shown as they may be too numerous. For further information related to this Avada Design Element, please check the Avada help center.

Why should I buy Avada?2025-06-05T15:30:38+00:00

There are many reasons why you should buy Avada to build your WordPress website. Avada will empower even beginners to build professional-grade websites with confidence. Here are some reasons that stand out:

  • Avada is the #1 Selling WordPress Theme on Themeforest for 12+ years and counting. The best is still to come!
  • Avada is trusted by more than 1,000,000 active users and is backed by years of proven reliability and stability.
  • Avada is 100% developed and maintained in-house, ensuring that you do not need to rely on third-party plugins to build a successful WordPress website.
  • Effortlessly design professional-grade websites with an intuitive drag-and-drop visual builder—no coding required.
  • Avada is fully responsive and mobile-friendly, ensuring your website looks and functions perfectly on any device, providing seamless experiences everywhere.
  • Avada includes 100+ pre-built websites, which are 100% customizable. They can be imported with a couple of clicks, making it easy for you to launch your new website quickly.
  • Avada includes access to prebuilt Avada Studio creative content. There are 600+ content blocks that can be imported with a click and are 100% customizable.
  • Avada enables you to leverage dynamic content, conditional layouts, and unlimited styling options to craft fully personalized websites tailored to your specific needs.
  • Avada offers seamless WooCommerce integration and compatibility, along with an intuitive eCommerce builder that enables you to create custom online stores with unique product layouts and tailored customer sales journeys.
  • Avada benefits from ongoing enhancements, feature expansions, and consistent updates, keeping your site secure, modern, and future-proofed.
  • Avada includes access to comprehensive documentation, video tutorials, and resources to help you master Avada, even if you have no prior website-building experience.
  • Avada provides world-class support with a dedicated, professional support team and a large, active, helpful community of Avada enthusiasts and professionals.
  • Avada is ideal for beginners, professionals, small businesses, and marketers alike. Avada scales effortlessly with unmatched flexibility and innovation.
  • Avada works seamlessly with popular third-party plugins, including Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.
What is included with my purchase of Avada?2025-06-05T15:32:30+00:00

With your purchase of Avada, you will receive:

  • 6 Months of world-class hands-on Avada support. The valid support period starts from the date and time of purchase. Support can be renewed/extended if additional support is required down the line.
  • A dedicated My Avada account to manage your licenses, staging sites, bug reports, plugins, and more.
  • The option to register a single staging/dev/local site per top-level domain based on these predefined patterns.
  • 6 Bundled premium plugins.
  • 110+ Prebuilt Avada websites that can be imported with a few clicks, and all of which are 100% customizable.
  • Access to prebuilt Avada Studio creative content. There are 600+ content blocks that can be imported with a click and are 100% customizable.
  • 120+ Avada Design and Layout Elements.
  • Access to the Avada Help Center, which includes 550+ detailed help files expertly curated to provide you with cutting-edge, up-to-date information to make your Avada website-building journey even easier.
  • Access to 300+ Avada video tutorials, with new videos, expertly curated to provide you with guidance on how to get the best out of Avada and WordPress.
  • Free regular updates for Avada for the lifetime of your license. Software updates are extensive, thoroughly tested, and consistent, as shown in the detailed Avada changelog.
  • Avada maintenance patches. The built-in Avada Patcher tool is seamless, allowing our development team to push improvements and fixes to all Avada installations without requiring a full update.
  • Avada works seamlessly in design and is integrated with popular plugins, including WooCommerce, Yoast SEO, The Events Calendar, bbPress, HubSpot, and more.
  • And so much more…
Where can I get Avada support?2025-06-05T15:38:28+00:00

In addition to an extensive library of detailed documentation and Avada video tutorials, our professional team of Avada support experts offers hands-on support for all aspects of Avada.

  • You must register for a My Avada support account to access Avada support.
  • Once your My Avada support account is set up, please submit support tickets here.
  • For detailed information on using your My Avada support account, please see this help file and explainer video.
  • For a detailed overview of the Avada support policy, please go here.
  • Check to see if you are eligible for Grandfathered Avada support.

Are Avada prebuilt websites customizable?2025-05-27T14:22:58+00:00

Yes, each Avada prebuilt website is 100% customizable. All prebuilt websites are professionally designed by our in-house design team, created to showcase Avada’s capabilities and save you time.

Once you import an Avada website, you can entirely customize the content and layouts to your liking. Add/remove/adjust/customize the imagery, text, styling, layouts, and more using the Avada Website Builder.

Are there any recurring license fees?2025-06-05T15:39:44+00:00

No, there are no recurring license fees (or subscription fees) to use Avada with WordPress. It is a one-time purchase that provides lifetime updates at no extra cost, and the Avada license is valid for life.

This FAQ Element is set up as follows: Display Filters (Hide), Number of FAQ Posts (-1 Display All), Post Status (Published), Categories, Order By (Date), Order (Descending), Display Featured Images (No), Toggles or Accordions (Toggles), Inactive Icon, Active Icon, Boxed Mode (Yes), Boxed Mode Border Width (1px), Boxed Mode Border Color, Boxed Mode Background Color, Title Tag (H3), Font Color, Icon Size (12px), Icon Boxed Mode (No), and Icon Alignment (Left)

Can I get a Discount?2025-05-27T15:17:28+00:00

In terms of bulk discounts, individual discounts, charitable discounts, and multi-licensing for agencies, we would love to offer these options. However, the Envato (Themeforest) marketplace does not provide us with the ability to offer discounts on individual purchases or provide coupons.

To be alerted as to when we have our next sale event, please sign up for our newsletter.

How many Avada websites can I have under one license?2025-05-28T10:27:02+00:00

The Regular License grants you, the purchaser, an ongoing, non-exclusive, worldwide license to use Avada. You are licensed to use Avada to create one single website (end product), for yourself or for one client.

You can read more about Envato’s licensing terms and conditions here.

Where do I download my Avada purchase?2025-06-05T14:22:36+00:00
  • Step 1 â€“ Log in to your ThemeForest account and navigate to your “Downloads” tab, and then locate your Avada purchase.
  • Step 2 â€“ Click the “Download” button and choose to either download the “Installable WordPress file only,” which is just the WordPress installable file, or choose to download “All Files & Documentation,” which is the full Avada Website Builder package.
Themeforest Downloads Tab
Is Avada PWA Ready?2025-06-05T13:55:59+00:00

Yes! Avada is 100% PWA ready. Please read this help file for more information.

Can I submit a Feature Request?2025-06-05T13:54:21+00:00

Yes! Please log in to your My Avada account and submit the feature request using this form.

My Avada Feature Request

This FAQ Element is set up as follows: Display Filters (Hide), Number of FAQ Posts (5), Post Status (Published), Categories, Order By (Date), Order (Ascending), Display Featured Images (No), Toggles or Accordions (Accordions), Inactive Icon, Active Icon, Boxed Mode (No), Divider Line (No), Title Tag (H3), Title Typography (Custom), Icon Size (14px), Icon Boxed Mode (Yes), Icon Alignment (Right), and Content Typography (Custom).

Will I be able to set up an Avada Staging site for testing purposes?2025-06-16T04:23:44+00:00

Yes, you can have one dedicated staging/dev/local site per Avada license. If the domain you are working on matches one of the patterns below, our system will automatically register it as a staging site. Only domains that match the patterns below will qualify as staging sites:

TLDs – Top-level Domains (Domain Endings)

  • *.dev (example.dev)
  • *.local (example.local)
  • *.staging (example.staging)
  • *.test (example.test)

Subdomains (Domain Prefixes)

  • dev.* (dev.example.com)
  • local.* (local.example.com)
  • staging.* (staging.example.com)
  • .staging. (example.staging.example.com)
  • stage.* (stage.example.com)
  • .stage. (example.stage.example.com)
  • test.* (test.example.com)
  • .test. (example.test.example.com)
  • wpdev.* (wpdev.example.com)
  • .wpdev. (wpdev.example.com)
  • webdev.* (webdev.example.com)
  • devsite.* (devsite.example.com)

Staging Domains For Hosting Providers

  • *.sg-host.com, stagingN.* (where N is an unsigned integer)
  • *.wpenginepowered.com, *.wpengine.com
  • *.flywheelstaging.com
  • *.dreamhosters.com
  • *.stage.site
  • *.kinsta.cloud
  • *.pantheonsite.io
  • *.myftpupload.com
  • *.cloudwaysapps.com
  • *.staging.tempurl.host
  • *.pressdns.com
  • *.wpcomstaging.com
  • *-liquidwebsites.com
  • *.nxcli.net, *.nxcli.io
  • *.wpstage.net
  • *.updraftclone.com
  • *.mystagingwebsite.com
  • *.myrdbx.io
  • *.dev.onpressidium.com
  • *.onstaatic.com

Localhost Setups

  • *localhost*
  • 127.0.0.0
How do I unregister a license on a website I no longer have access to?2025-06-05T16:07:27+00:00

You may want to unregister an Avada website for several reasons, including no longer having access to the website or encountering a registration error stating that your purchase code is already in use. In these instances, you can unregister your license from the attached domain by logging in to your My Avada account, navigating to the licenses page, and clicking the unlink icon between the domain type and the domain name.

Unregister License

Note that to do that, you should first register your My Avada account if you don’t already have one. Please ensure that you add the license to your account via the licenses page.

Avada Mega Menu not showing2025-06-05T16:05:32+00:00

If you created an Avada Mega Menu and are having trouble displaying it on your website, check if you are using a legacy header setup. If you are, you must change it by creating a Custom Header Layout and adding your Mega Menu Layout through the Menu Element to your Custom Header.

An Avada Mega Menu can only be set up to work with a custom header layout.

Why are my WordPress website images blurry?2025-06-05T16:04:09+00:00

Suppose you’re seeing blurriness when uploading high-quality images to your WordPress website. In that case, it will likely be because the image size selected in the Attachment Display Settings is too small for use in the available space on the website. To resolve this, ensure the “Full Size” option from the list is selected when uploading your images, as seen below:

Media Library File Size Selection

Note that when uploading an image to the WordPress Media Library, a range of images of different sizes is automatically generated. To change the file size, select > Attachment Display Settings > Size.

For further details, please see the “Attachment Display Settings” of this help file.

This FAQ Element is set up as follows: Display Filters (Hide), Number of FAQ Posts (4), Post Status (Published), Categories, Order By (Last Modified), Order (Descending), Display Featured Images (No), Toggles or Accordions (Toggles), Inactive Icon, Active Icon, Boxed Mode (Yes), Boxed Moder Border Width (5px), Title Tag (H3), Title Typography (Custom), Icon Size (20px), Icon Boxed Mode (No), Icon Alignment (Right), and Content Typography (Custom).

My license has been locked, what does this mean and how can I unlock it?2025-05-26T12:00:50+00:00

An Avada license can be locked if our system flags it as having contravened Envato licensing terms and conditions. This would particularly mean using the same license on multiple live websites. Each live website should have its own license. When a license is locked, automatic updates will not work, and it cannot be used to register a new website.

If your Avada license has been locked, you can request that it be unlocked via the unlock license page on My Avada. Note that you must register a My Avada account to submit the unlock request.

 

How do I unregister a license on a website I no longer have access to?2025-06-05T16:07:27+00:00

You may want to unregister an Avada website for several reasons, including no longer having access to the website or encountering a registration error stating that your purchase code is already in use. In these instances, you can unregister your license from the attached domain by logging in to your My Avada account, navigating to the licenses page, and clicking the unlink icon between the domain type and the domain name.

Unregister License

Note that to do that, you should first register your My Avada account if you don’t already have one. Please ensure that you add the license to your account via the licenses page.

Why should I buy Avada?2025-06-05T15:30:38+00:00

There are many reasons why you should buy Avada to build your WordPress website. Avada will empower even beginners to build professional-grade websites with confidence. Here are some reasons that stand out:

  • Avada is the #1 Selling WordPress Theme on Themeforest for 12+ years and counting. The best is still to come!
  • Avada is trusted by more than 1,000,000 active users and is backed by years of proven reliability and stability.
  • Avada is 100% developed and maintained in-house, ensuring that you do not need to rely on third-party plugins to build a successful WordPress website.
  • Effortlessly design professional-grade websites with an intuitive drag-and-drop visual builder—no coding required.
  • Avada is fully responsive and mobile-friendly, ensuring your website looks and functions perfectly on any device, providing seamless experiences everywhere.
  • Avada includes 100+ pre-built websites, which are 100% customizable. They can be imported with a couple of clicks, making it easy for you to launch your new website quickly.
  • Avada includes access to prebuilt Avada Studio creative content. There are 600+ content blocks that can be imported with a click and are 100% customizable.
  • Avada enables you to leverage dynamic content, conditional layouts, and unlimited styling options to craft fully personalized websites tailored to your specific needs.
  • Avada offers seamless WooCommerce integration and compatibility, along with an intuitive eCommerce builder that enables you to create custom online stores with unique product layouts and tailored customer sales journeys.
  • Avada benefits from ongoing enhancements, feature expansions, and consistent updates, keeping your site secure, modern, and future-proofed.
  • Avada includes access to comprehensive documentation, video tutorials, and resources to help you master Avada, even if you have no prior website-building experience.
  • Avada provides world-class support with a dedicated, professional support team and a large, active, helpful community of Avada enthusiasts and professionals.
  • Avada is ideal for beginners, professionals, small businesses, and marketers alike. Avada scales effortlessly with unmatched flexibility and innovation.
  • Avada works seamlessly with popular third-party plugins, including Yoast SEO, WooCommerce, The Events Calendar, HubSpot, WPML, and more.
What is included with my purchase of Avada?2025-06-05T15:32:30+00:00

With your purchase of Avada, you will receive:

  • 6 Months of world-class hands-on Avada support. The valid support period starts from the date and time of purchase. Support can be renewed/extended if additional support is required down the line.
  • A dedicated My Avada account to manage your licenses, staging sites, bug reports, plugins, and more.
  • The option to register a single staging/dev/local site per top-level domain based on these predefined patterns.
  • 6 Bundled premium plugins.
  • 110+ Prebuilt Avada websites that can be imported with a few clicks, and all of which are 100% customizable.
  • Access to prebuilt Avada Studio creative content. There are 600+ content blocks that can be imported with a click and are 100% customizable.
  • 120+ Avada Design and Layout Elements.
  • Access to the Avada Help Center, which includes 550+ detailed help files expertly curated to provide you with cutting-edge, up-to-date information to make your Avada website-building journey even easier.
  • Access to 300+ Avada video tutorials, with new videos, expertly curated to provide you with guidance on how to get the best out of Avada and WordPress.
  • Free regular updates for Avada for the lifetime of your license. Software updates are extensive, thoroughly tested, and consistent, as shown in the detailed Avada changelog.
  • Avada maintenance patches. The built-in Avada Patcher tool is seamless, allowing our development team to push improvements and fixes to all Avada installations without requiring a full update.
  • Avada works seamlessly in design and is integrated with popular plugins, including WooCommerce, Yoast SEO, The Events Calendar, bbPress, HubSpot, and more.
  • And so much more…
Where can I get Avada support?2025-06-05T15:38:28+00:00

In addition to an extensive library of detailed documentation and Avada video tutorials, our professional team of Avada support experts offers hands-on support for all aspects of Avada.

  • You must register for a My Avada support account to access Avada support.
  • Once your My Avada support account is set up, please submit support tickets here.
  • For detailed information on using your My Avada support account, please see this help file and explainer video.
  • For a detailed overview of the Avada support policy, please go here.
  • Check to see if you are eligible for Grandfathered Avada support.

Are Avada prebuilt websites customizable?2025-05-27T14:22:58+00:00

Yes, each Avada prebuilt website is 100% customizable. All prebuilt websites are professionally designed by our in-house design team, created to showcase Avada’s capabilities and save you time.

Once you import an Avada website, you can entirely customize the content and layouts to your liking. Add/remove/adjust/customize the imagery, text, styling, layouts, and more using the Avada Website Builder.

Are there any recurring license fees?2025-06-05T15:39:44+00:00

No, there are no recurring license fees (or subscription fees) to use Avada with WordPress. It is a one-time purchase that provides lifetime updates at no extra cost, and the Avada license is valid for life.

If I purchase an Extended License, can I use it for multiple clients or projects?2023-05-23T11:44:19+00:00

No. The Extended License is also limited to a single end product. For more information, please see the Extended License terms.

Can I transfer a license from my support account to my client?2025-05-28T10:29:04+00:00

Yes, you can, but only at an Avada support level. To clarify, whoever purchases the license via Themeforest is the rightful owner of the license. According to Envato, ownership of a license can’t be transferred between individuals or marketplace accounts. At an Avada support level, however, the following scenarios are possible:

  • If you have not registered the purchase code within your My Avada account, you can request that your customer register their own My Avada account using the provided purchase code by following these instructions.
  • If the purchase code is already added to your My Avada account and you would like to pass it on to your client so that they can register their own My Avada account, you can remove the purchase code from the Licenses page by clicking the bin icon next to the relevant purchase code.
Unregister License
I need to bulk purchase Avada licenses. Can you offer me a discount?2023-05-24T11:18:32+00:00

In terms of bulk discounts, individual discounts, charitable discounts, etc., Envato does not give us the ability to discount individual purchases or provide coupons. To be alerted as to when we have our next sale event, please do sign up for our newsletter.

I have more active Avada websites than licenses. What should I do?2025-05-28T10:30:07+00:00

Envato’s licensing terms and conditions stipulate that a regular license is required per top-level domain install of Avada. You can purchase the required Avada licenses on Themeforest.

How many Avada Staging sites can I set up?2025-06-05T15:02:02+00:00

You can set up one Staging site for each Avada license that you own, provided the subdomain you are working on matches one of the patterns listed in our licensing FAQ. Our system will automatically register it as a staging site. Domains that don’t match any of these patterns currently won’t qualify as staging sites.

To learn how to set up your Avada staging site, please see this help file and explainer video.

This FAQ Element is set up as follows: Display Filters (Show), Number of FAQ Posts (12), Post Status (Published), Categories, Exclude Categories, Order By (Date), Order (Descending), Display Featured Images (Yes), Toggles or Accordions (Toggles), Inactive Icon, Active Icon, Boxed Mode (No), Divider Line (Yes), Divider Line Color, Title Tag (H3), Title Typography (Custom), Icon Size (15px), Icon Boxed Mode (No), Icon Alignment (Left), and Content Typography (Custom).

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