FAQ Example
Below you can find an example of the element in action.
Safari on iOS will automatically recognize phone numbers and turn them into clickable links, even if the number added is plain text. In some instances, it could lead to the number not showing up for your mobile site.
You can add a format-detection meta tag, which stops numbers from being turned into links. You can add the following code to Avada > Options > Advanced > Code Fields > Space before </head>:
<meta name=”format-detection” content=”telephone=no">Alternatively, you can add a href selector for styling using this CSS code snippet, which you can add to Avada > Options > Custom CSS:
a[href^=tel] {
 color: inherit;
 text-decoration: none;
}If you are having trouble displaying your Mega Menu, check to see if you are using a Legacy Header. If you are, you will need to replace it by creating a Custom Header Layout and adding your Mega Menu Layout through the Menu Element to your Custom Header.
The Mega Menu Builder Menus, not to be confused with the Legacy Mega Menu, will work only with Custom Headers.
Licenses can be locked if they are flagged in our system as having contravened Envato licensing. In particular this would mean the use of the same license on multiple live websites. For multiple different live websites, each should have its own license. When a license is locked, automatic updates will not work and it cannot be used to register a new website.
If your license has been locked you can request that it be unlocked via the unlock license page on My Avada. Note, that in order to do that you should first sign up for a My Avada account and ensure the license has been added to your account via the licenses page.
There are several reasons why you might want to unregister a website, ranging from no longer having access to your website to a registration error saying your purchase code is already being used. In these instances, you can unregister your license from the attached domain by logging in to your My Avada account, navigating to the licenses page, and clicking the unlink icon between the domain type and the domain name.
Note that to do that, you should first register your My Avada account if you don’t already have one. Please ensure that you add the license to your account via the licenses page.
Safari on iOS will automatically recognize phone numbers and turn them into clickable links, even if the number added is plain text. In some instances, it could lead to the number not showing up for your mobile site.
You can add a format-detection meta tag, which stops numbers from being turned into links. You can add the following code to Avada > Options > Advanced > Code Fields > Space before </head>:
<meta name=”format-detection” content=”telephone=no">Alternatively, you can add a href selector for styling using this CSS code snippet, which you can add to Avada > Options > Custom CSS:
a[href^=tel] {
 color: inherit;
 text-decoration: none;
}If you are having trouble displaying your Mega Menu, check to see if you are using a Legacy Header. If you are, you will need to replace it by creating a Custom Header Layout and adding your Mega Menu Layout through the Menu Element to your Custom Header.
The Mega Menu Builder Menus, not to be confused with the Legacy Mega Menu, will work only with Custom Headers.
Licenses can be locked if they are flagged in our system as having contravened Envato licensing. In particular this would mean the use of the same license on multiple live websites. For multiple different live websites, each should have its own license. When a license is locked, automatic updates will not work and it cannot be used to register a new website.
If your license has been locked you can request that it be unlocked via the unlock license page on My Avada. Note, that in order to do that you should first sign up for a My Avada account and ensure the license has been added to your account via the licenses page.
There are several reasons why you might want to unregister a website, ranging from no longer having access to your website to a registration error saying your purchase code is already being used. In these instances, you can unregister your license from the attached domain by logging in to your My Avada account, navigating to the licenses page, and clicking the unlink icon between the domain type and the domain name.
Note that to do that, you should first register your My Avada account if you don’t already have one. Please ensure that you add the license to your account via the licenses page.
Safari on iOS will automatically recognize phone numbers and turn them into clickable links, even if the number added is plain text. In some instances, it could lead to the number not showing up for your mobile site.
You can add a format-detection meta tag, which stops numbers from being turned into links. You can add the following code to Avada > Options > Advanced > Code Fields > Space before </head>:
<meta name=”format-detection” content=”telephone=no">Alternatively, you can add a href selector for styling using this CSS code snippet, which you can add to Avada > Options > Custom CSS:
a[href^=tel] {
 color: inherit;
 text-decoration: none;
}If you are having trouble displaying your Mega Menu, check to see if you are using a Legacy Header. If you are, you will need to replace it by creating a Custom Header Layout and adding your Mega Menu Layout through the Menu Element to your Custom Header.
The Mega Menu Builder Menus, not to be confused with the Legacy Mega Menu, will work only with Custom Headers.
Licenses can be locked if they are flagged in our system as having contravened Envato licensing. In particular this would mean the use of the same license on multiple live websites. For multiple different live websites, each should have its own license. When a license is locked, automatic updates will not work and it cannot be used to register a new website.
If your license has been locked you can request that it be unlocked via the unlock license page on My Avada. Note, that in order to do that you should first sign up for a My Avada account and ensure the license has been added to your account via the licenses page.
There are several reasons why you might want to unregister a website, ranging from no longer having access to your website to a registration error saying your purchase code is already being used. In these instances, you can unregister your license from the attached domain by logging in to your My Avada account, navigating to the licenses page, and clicking the unlink icon between the domain type and the domain name.
Note that to do that, you should first register your My Avada account if you don’t already have one. Please ensure that you add the license to your account via the licenses page.
