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Home/FAQs/

Support Most Wanted

  • I am missing hover options for elements

    7.10 introduced a new UI feature. Instead of separate options you can now toggle between states for color options. See...

  • I have an add_style() PHP error from child theme in 7.9

    If you receive an error from your child theme related to an undefined method, please check your custom template and...

  • I am seeing styling issues after updating to 7.9

    After updating, ensure you have cleared your browser cache and any plugin cache you have running.  If using critical CSS,...

  • I have lost my widgets/sidebars after updating to 7.9

    Go to Global Options > Advanced - Features and ensure that Legacy Widget Areas is set to On.

  • I am unable the find the ‘send to email’ option in Avada forms

    Post Avada v7.7, Emails are managed via the notification tab in the Avada form options, Screenshot here. You can add...

  • I am trying to update my theme to latest version but getting a critical error

    This can happen if you are updating from an older version and there is an incompatibility between Avada Core /...

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