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Avada Mega Menu not showing
If you created an Avada Mega Menu and are having trouble displaying it on your website,...
My license has been locked, what does this mean and how can I unlock it?
An Avada license can be locked if our system flags it as having contravened Envato licensing...
How do I unregister a license on a website I no longer have access to?
You may want to unregister an Avada website for several reasons, including no longer having access...
How can I change the hover state styling for Avada Elements?
You can toggle between Default and Hover states to access options for each state in relevant...
“Your purchased code is being used on another domain” notice.
If you are receiving this message, there could be several reasons for this: The purchase code...
I have multiple Avada licenses. How can I match my licenses with the domain names?
To manage your Avada licenses, please log into your My Avada account and navigate to the...
Is the Avada purchase code the same as a license key?
Yes, the Avada purchase code and license key are the same. An Avada purchase code (issued...
Why did my prebuilt Avada website import fail?
If you are experiencing issues importing any of the Avada prebuilt websites, it may be due...