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How do I unregister a license on a website I no longer have access to?
There are several reasons why you might want to unregister a website, ranging from no longer...
I am missing hover options for elements
7.10 introduced a new UI feature for hover options in design elements. Instead of showing the...
I am trying to register my site but I get an error that “Your purchased code is being used on another domain”
It means the purchase code is registered to a different domain. This could mean that: The...
I have multiple Avada licenses. How can I match my licenses with the domain names?
You do not need to match the order of your listed purchases with a site....
Is the Avada purchase code the same thing as a license key?
Yes, your purchase code and your license key are the same.
Why am I not getting complete form details in the email?
If you are using Avada forms and some of the form fields are missing in the...
Why did my prebuilt website import fail?
If you are having issues importing any of the Avada prebuilt websites, it might be due...

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