404 Errors on Portfolio Single Posts after changing the Portfolio slug

If you change the Portfolio slug ( WordPress Dashboard > Avada > Options > Portfolio > General Portfolio > Portfolio Slug ), you can experience 404 errors on Single Portfolio Posts. To avoid this, remember to resave the Permalinks from the WordPress Sidebar ( WordPress Dashboard > Settings > Permalinks ) after changing the slug.

If Icons are not showing on your Avada website, please check the following: Your site content may be loaded using the incorrect protocol, "HTTP" instead o f "HTTPS," which can occur if your SSL settings were changed or not set up correctly. You can check this by logging into your website's backend, navigating to WordPress Dashboard > Settings > General , and ensuring you have updated the site URLs. If you have updated your Avada website to the latest version, please ensure you have cleared the Avada Caches by navigating to WordPress Dashboard > Avada > Options > Performance > Reset Avada Caches and/or all installed third-party cache plugins .

How can I set the Avada Post Cards Element to equal heights?

You can set Avada Post Cards to equal height by setting the Post Card Alignment to "Stretch" in the Design tab in the Avada Post Cards Element options.

Avada Design Elements are not visible

If one or more Avada Design Elements are not visible in the Avada Builder, it's likely because they are disabled in the Avada Global Options . To resolve this, you must check the Avada Global Options and ensure the Element is enabled. Check The Global Options: Navigate to Avada > Options > Builder - Elements in the Avada Dashboard. Ensure the Element you're looking for has its box ticked to indicate it's enabled.

Why are my WordPress website images blurry?

Suppose you're seeing blurriness when uploading high-quality images to your WordPress website. In that case, it will likely be because the image size selected in the Attachment Display Settings is too small for use in the available space on the website. To resolve this, ensure the "Full Size" option from the list is selected when uploading your images, as seen below: Note that when uploading an image to the WordPress Media Library, a range of images of different sizes is automatically generated. To change the file size, select > Attachment Display Settings > Size. For further details, please see the "Attachment Display Settings" of this help file .

Text color of phone number on iPhone

Safari on iOS will automatically recognize phone numbers and turn them into clickable links, even if the number added is plain text. In some instances, this could result in the number not displaying on your mobile site. You can add a format-detection meta tag, which stops numbers from being turned into links. You can add the following code to Avada > Custom CSS & Code > Space before </head> : <meta name=”format-detection” content=”telephone=no"> Alternatively, you can add an a href selector for styling using this CSS code snippet, which you can add to Avada > Options > Custom CSS & Code : a[href^=tel] { color: inherit; text-decoration: none; }

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure

This error indicates that WordPress cannot download and extract the plugin or theme files from the server. If you receive this error, please navigate to the Avada Dashboard > System Status page and check the following "Server Environment" values: cURL ZipArchive If these server directives are disabled, you will see a red "x" indicating as such, and you will need to contact your web hosting provider to enable them. If you see a green "✓", please contact Avada support for further assistance.

How can I change the hover state styling for Avada Elements?

You can toggle between Default and Hover states to access options for each state in relevant Avada Design Elements. See the example below:

Are Avada Studio items and prebuilt websites customizable?

Yes, each Avada Studio item and each prebuilt website is 100% customizable. All items and prebuilt websites are professionally designed by our in-house design team, created to showcase Avada's capabilities and save you time. Once you import an Avada Studio item or a website, you can entirely customize the content and layouts to your liking. Add/remove/adjust/customize the imagery, text, styling, layouts, and more using the Avada Website Builder .

Where do I download my Avada One purchase?

Log in to your My Avada account and navigate to Avada One - Downloads , and click to download Avada One.

FAQs – Page 4 – Avada Website Builder

All FAQs Docs

404 Errors on Portfolio Single Posts after changing the Portfolio slug
If you change the Portfolio slug (WordPress Dashboard > Avada > Options > Portfolio > General...
Icons not showing
If Icons are not showing on your Avada website, please check the following: Your site content...
How can I set the Avada Post Cards Element to equal heights?
You can set Avada Post Cards to equal height by setting the Post Card Alignment to...
Avada Design Elements are not visible
If one or more Avada Design Elements are not visible in the Avada Builder, it's likely...
Why are my WordPress website images blurry?
Suppose you're seeing blurriness when uploading high-quality images to your WordPress website. In that case, it...
Text color of phone number on iPhone
Safari on iOS will automatically recognize phone numbers and turn them into clickable links, even if...
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure
This error indicates that WordPress cannot download and extract the plugin or theme files from the...
How can I change the hover state styling for Avada Elements?
You can toggle between Default and Hover states to access options for each state in relevant...
Are Avada Studio items and prebuilt websites customizable?
Yes, each Avada Studio item and each prebuilt website is 100% customizable. All items and prebuilt...
Where do I download my Avada One purchase?
Log in to your My Avada account and navigate to Avada One - Downloads, and click to download...

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