What is included with my purchase of Avada?

With your purchase of Avada , you will receive: [fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid" padding_right="0" padding_left="0"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true"][fusion_checklist hide_on_mobile="small-visibility,medium-visibility,large-visibility" circle="no" icon="fa-angle-double-right fal" iconcolor="var(--awb-color5)"][fusion_li_item]6 Months of world-class hands-on Avada support . The valid support period starts from the date and time of purchase. Support can be renewed/extended if additional support is required down the line.[/fusion_li_item][fusion_li_item]A dedicated My Avada account to manage your licenses, staging sites, bug reports, plugins, and more.[/fusion_li_item][fusion_li_item]The option to register a single staging/dev/local site per top-level domain based on these predefined patterns .[/fusion_li_item][fusion_li_item]6 Bundled premium plugins .[/fusion_li_item][fusion_li_item dynamic_params="eyJlbGVtZW50X2NvbnRlbnQiOnsiZGF0YSI6ImF2YWRhX2RlbW9zIiwiYWZ0ZXIiOiIgUHJlYnVpbHQgPGEgaHJlZj1cImh0dHBzOi8vYXZhZGEuY29tL3ByZWJ1aWx0LXdlYnNpdGVzL1wiIHRhcmdldD1cIl9ibGFua1wiIHJlbD1cIm5vb3BlbmVyIG5vcmVmZXJyZXJcIj5BdmFkYSB3ZWJzaXRlczwvYT4sIHRoYXQgY2FuIGJlIGltcG9ydGVkIHdpdGggYSBmZXcgY2xpY2tzIGFuZCBhbGwgb2Ygd2hpY2ggYXJlIDEwMCUgY3VzdG9taXphYmxlLiAiLCJiZWZvcmUiOiIifX0="]Your Content Goes Here[/fusion_li_item][fusion_li_item dynamic_params="eyJlbGVtZW50X2NvbnRlbnQiOnsiZGF0YSI6ImF2YWRhX3N0dWRpb19jb3VudCIsImFmdGVyIjoiIGNvbnRlbnQgYmxvY2tzIHRoYXQgY2FuIGJlIGltcG9ydGVkIHdpdGggYSBjbGljayBhbmQgYXJlIDEwMCUgY3VzdG9taXphYmxlLiIsImJlZm9yZSI6IkFjY2VzcyB0byBwcmVidWlsdCA8YSBocmVmPVwiaHR0cHM6Ly9hdmFkYS5jb20vZmVhdHVyZS9hdmFkYS1zdHVkaW8vXCIgdGFyZ2V0PVwiX2JsYW5rXCIgcmVsPVwibm9vcGVuZXIgbm9yZWZlcnJlclwiPkF2YWRhIFN0dWRpbzwvYT4gY3JlYXRpdmUgY29udGVudC4gVGhlcmUgYXJlICJ9fQ=="]Your Content Goes Here[/fusion_li_item][fusion_li_item]120+ Avada Design and Layout Elements.[/fusion_li_item][fusion_li_item]Access to the Avada Help Center , which includes 550+ detailed help files expertly curated to provide you with cutting-edge, up-to-date information to make your Avada website-building journey even easier.[/fusion_li_item][fusion_li_item]Access to 300+ Avada video tutorials , with new videos, expertly curated to provide you with guidance on how to get the best out of Avada and WordPress.[/fusion_li_item][fusion_li_item]Free regular updates for Avada for the lifetime of your license. Software updates are extensive, thoroughly tested, and consistent, as shown in the detailed Avada changelog .[/fusion_li_item][fusion_li_item]Avada maintenance patches. The built-in Avada Patcher tool is seamless and allows our development team to push improvements and fixes to all Avada installations without a full update.[/fusion_li_item][fusion_li_item]Avada works seamlessly in design and is integrated with popular plugins such as WooCommerce, Yoast SEO, The Events Calendar, bbPress, HubSpot, and more.[/fusion_li_item][fusion_li_item]And so much more ...[/fusion_li_item][/fusion_checklist][fusion_separator style_type="none" flex_grow="0" alignment="center" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" bottom_margin="20px" /][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Where can I get Avada support?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid" padding_right="0" padding_left="0"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" first="true" background_blend_mode="overlay"][fusion_text margin_bottom="10px"]In addition to an extensive library of detailed documentation and Avada video tutorials, our professional team of Avada support experts provides hands-on support for all things related to Avada. You can view the Avada support policy here.[/fusion_text][fusion_checklist hide_on_mobile="small-visibility,medium-visibility,large-visibility" circle="no" icon="fa-angle-double-right fal" iconcolor="var(--awb-color5)"][fusion_li_item] You must register for a My Avada support account to access Avada support. [/fusion_li_item][fusion_li_item] Once your My Avada support account is set up, please submit support tickets here . [/fusion_li_item][fusion_li_item dynamic_params="e30="] For detailed information on using your My Avada support account, please see this help file and explainer video . [/fusion_li_item][fusion_li_item] For a detailed overview of the Avada support policy, please go here . [/fusion_li_item][fusion_li_item] Check to see if you are eligible for Grandfathered Avada support. [/fusion_li_item][/fusion_checklist][fusion_separator style_type="none" flex_grow="0" alignment="center" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" bottom_margin="20px" /][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Are Avada prebuilt websites customizable?

Yes, each Avada prebuilt website is 100% customizable. All prebuilt websites are professionally designed by our in-house design team, created to showcase Avada's capabilities and save you time. Once you import an Avada website, you can entirely customize the content and layouts to your liking. Add/remove/adjust/customize the imagery, text, styling, layouts, and more using the Avada Website Builder .

Are there any recurring license fees?

No, there are no recurring license fees (or subscription fees) to use Avada with WordPress. It is a one-time purchase that provides lifetime updates at no extra cost, and the Avada license is valid for life.

If I purchase an Extended License, can I use it for multiple clients or projects?

No. The Extended License is also limited to a single end product. For more information, please see the Extended License terms.

I have multiple Avada licenses. How can I match my licenses with the domain names?

To manage your Avada licenses, please log into your My Avada account and navigate to the purchase codes tab to see the details of your licenses and the domains registered to them. However, if you don’t see any or all of your licenses listed there, go ahead and add your other purchase codes manually or using the Envato bulk import tool. [fusion_youtube autoplay="false" mute="false" thumbnail_size="auto" hide_on_mobile="small-visibility,medium-visibility,large-visibility" structured_data="off" id="lk_AlGCHJNs" alignment="center" width="1280px" height="720px" /] Feel free to check out this comprehensive help file on managing your Avada licenses.

Can I transfer a license from my support account to my client?

Yes, you can, but only at an Avada support level. To clarify, whoever purchases the license via Themeforest is the rightful owner of the license. According to Envato, ownership of a license can’t be transferred between individuals or marketplace accounts. At an Avada support level, however, the following scenarios are possible: If you have not registered the purchase code within your My Avada account, you can request that your customer register their own My Avada account using the provided purchase code by following these instructions . If the purchase code is already added to your My Avada account and you would like to pass it on to your client so that they can register their own My Avada account, you can remove the purchase code from the Licenses page by clicking the bin icon next to the relevant purchase code.

I need to bulk purchase Avada licenses. Can you offer me a discount?

In terms of bulk discounts, individual discounts, charitable discounts, etc., Envato does not give us the ability to discount individual purchases or provide coupons. To be alerted as to when we have our next sale event, please do sign up for our newsletter.

I have more active Avada websites than licenses. What should I do?

Envato’s licensing terms and conditions stipulate that a regular license is required per top-level domain install of Avada. You can purchase the required Avada licenses on Themeforest .

How many Staging sites can I set up?

You can set up one Staging site for each Avada license that you own.

FAQs – Page 3 – Avada Website Builder

All FAQs Docs

What is included with my purchase of Avada?
With your purchase of Avada, you will receive: 6 Months of world-class hands-on Avada support. The...
Where can I get Avada support?
In addition to an extensive library of detailed documentation and Avada video tutorials, our professional team...
Are Avada prebuilt websites customizable?
Yes, each Avada prebuilt website is 100% customizable. All prebuilt websites are professionally designed by our...
Are there any recurring license fees?
No, there are no recurring license fees (or subscription fees) to use Avada with WordPress. It...
If I purchase an Extended License, can I use it for multiple clients or projects?
No. The Extended License is also limited to a single end product. For more information, please...
I have multiple Avada licenses. How can I match my licenses with the domain names?
To manage your Avada licenses, please log into your My Avada account and navigate to the...
Can I transfer a license from my support account to my client?
Yes, you can, but only at an Avada support level. To clarify, whoever purchases the license...
I need to bulk purchase Avada licenses. Can you offer me a discount?
In terms of bulk discounts, individual discounts, charitable discounts, etc., Envato does not give us the...
I have more active Avada websites than licenses. What should I do?
Envato’s licensing terms and conditions stipulate that a regular license is required per top-level domain install...
How many Staging sites can I set up?
You can set up one Staging site for each Avada license that you own.

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