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Have you ever filled out a contact form and wondered if it was actually received? Not knowing or even a delayed response on the website’s form can lead to unnecessary additional form submissions. That’s precisely why auto-reply notifications are so helpful — they instantly let people know their submission was received, giving your site a professional touch.

In a previous article, we discussed “How to Use Notifications in Avada Forms”. In this article, I’ll show you how to set up an auto-reply notification for Avada Forms. It only takes a few minutes, and once you’ve done it once, you can use the same setup on any form on your Avada website.

Overview

What Are Form Notifications?

Form notifications are automated emails sent when someone submits a form on your website. They can go to you, your team, or back to the person who filled out the form. Think of them as instant messengers that keep everyone informed.

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Not only do notifications confirm to your visitors that their message was received, but they also help you respond faster, stay organized, and build trust right from the first interaction.

Avada Form Notifications

There really is not much to it. To get started with setting up a form notification, follow the seven easy steps below.

Step 1. Navigate to the Avada Form Options

First things first — make sure you already have an Avada Form built using the Avada Form Builder. Suppose you don’t, check out the Avada Forms documentation to learn how to create one or import a prebuilt form from the Avada Studio. Once your form is ready:

  • Open the Form Options panel.

  • In the Live Editor, it’s in the sidebar.

  • In the Back End, you’ll find it below the page content in the Avada Builder.

  • Click on the Notifications tab. This is where the magic happens — all outgoing emails are managed here.

Step 2. Add or Edit a Notification

Every new Avada form starts with a blank notification by default. You can edit that one:

  • Click Edit next to the existing notification.

  • In the Label field, give it a clear name — something like “Auto Reply” works well.

Step 3. Instruct The Website Who to Send It To

Since this is an auto-reply, we want the email to be sent back to the person who filled out the form. In the Email field, use the email placeholder from your form. For example:

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The placeholder must match the exact field name of your email field (including the square brackets). That way, Avada knows to send the reply to the address entered in the form.

You can also add CC or BCC addresses if needed, but for a simple auto-reply, that’s not necessary.

Step 4. Fill Out the Email Details

This part sets up the “envelope” of your email. Here’s a simple example:

  • Email Subject – Your submission was received
  • Encode Mail Subject: Leave this set to – No
  • Email From Name – Avada Videos
  • Sender Email – contactform@avada.com
  • Reply To Email – inquiries@avada.com

This info will show up in the recipient’s inbox, so make sure it looks trustworthy and professional.

Step 5. Personalize The Message

Here’s where you can personalize the email a bit. Start with a greeting that uses the person’s first name placeholder:

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Then add a short confirmation:

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Finally, drop in the [all_fields] placeholder underneath to include their original submission. It’s a nice touch that reminds them of what they sent.

Step 6. (Optional) Use Avada Conditional Logic

You’ll notice a Conditional Logic section below the message editor. For most auto replies, you can ignore this — but it’s handy if you want different replies for different situations (e.g., based on which checkbox they selected). For more detailed information, see the “How To Use Conditional Logic In Avada Forms” help file.

Step 7. Save and Test It Out

Once everything’s set:

  • Hit “Save”.

  • Perform a quick test submission using the form.
  • Check your inbox to ensure the auto-reply looks good.

Best Practices for Avada Form Notifications

Setting up notifications is easy — but doing it well can make a big difference in how professional and reliable your website feels. Here are a few tips to keep in mind:

  • Use Clear and Recognizable Sender Details – Ensure the “From Name” and “Sender Email” fields appear trustworthy and align with your brand. This reduces the likelihood of your emails being sent to spam and helps recipients recognize you immediately.

  • Personalize Whenever Possible – Using placeholders like [first_name] makes the message feel more human. Even a simple “Hi Sarah,” goes a long way toward building a friendly connection.

  • Keep the Message Short and Reassuring – An auto reply doesn’t need to be long. A quick thank you, confirmation that their Message was received, and info on when they can expect a reply is perfect.

  • Include the Original Submission – Adding [all_fields] to the message helps the user remember exactly what they sent and provides a record of their submission.

  • Set Up Internal Notifications Too – Don’t forget to send form submissions to your own team or inbox. That way, nothing slips through the cracks on your end.

  • Test Before Going Live – Always perform a test submission to confirm the email appears correctly and is delivered properly. This is especially important if you’re using custom placeholders or conditional logic.

  • Avoid No-Reply Email Addresses – Using a no-reply address can discourage engagement and sometimes even affect deliverability. Instead, use a real or monitored inbox (e.g., inquiries@yourdomain.com) for the reply-to field.
  • Keep It On-Brand – Match the tone of your auto reply to your overall brand voice. For example, a friendly creative agency might use casual language, whereas a law firm might prefer a more formal tone.

Summary

And that’s all it takes to set up an auto reply notification in Avada Forms. From now on, anyone who submits your form will get an immediate confirmation email — no more guessing whether their message went through.

Auto replies are just the start. You can set up multiple notifications for different recipients, create conditional workflows, or send submission data to your own inbox, too.

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